Coordinated Entry for Homeless Services

Coordinated Entry is a simpler way for people experiencing homelessness, or at imminent risk of homelessness, to get the help they need. Housing services are accessed through a single assessment which is completed at any local Community Access Point. Based on the assessment, homeless individuals and families most in need of assistance are placed on the community-wide priority list for housing assistance from which dozens of local programs accept referrals.

Coordinated Entry uses a fair, unbiased approach to prioritizing people for referral to housing services based on the severity of their needs and other resources. Households complete only one assessment to determine what services they may be eligible for.  This research-based assessment tool helps housing specialists identify each individual or family’s unique needs and resources so they can be connected to the help they need.

Coordinated Entry provides data to help our community better plan for housing needs. All assessments are centralized so we can better track requests for assistance, referrals, services provided and contributing factors to homelessness.

If you are in need of housing assistance, visit one of the Community Access Points listed below.

Coordinated Entry Access Points

Sonora House
By Phone Only - (520) 624-5518

Mon - Fri, 10am - 6pm

La Frontera
RAPP, 1082 E Ajo Way, Ste. 100

Mon - Fri 8am - 4pm

Salvation Army
By Phone Only - (520) 622-5411

Tue and Thurs, 2 - 5pm

Primavera
In Person: 702 S 6th Ave

Mon, Wed, Thur, Fri - 9am-12:30pm

By Phone - (520) 308-3079

Mon, Wed, Thurs, Fri - 1pm-4pm

Tues - 8am-4pm

Our Family Services
By Phone Only - (520) 323-1708

Tues 10am - 1pm
Wed 1pm - 4pm
Thur 10am - 1pm
Other times by appointment

Old Pueblo Community Services
By Phone Only - (520) 546-0122

Tuesdays only, 9am - 3pm

Pima County Sullivan Jackson Employment Center
By Phone Only: (520) 837-7300

Mon - Fri, 9am - 5pm

Community Access Points

Connect with someone who can help you maintain or regain housing.

Click the map markers below for addresses and hours.

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Domestic Violence Hotline

Emerge! Crisis Hotline, open 24/7
520-795-4266 or 1-888-428-0101

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Youth (Ages 12-17)

Safe Place, open 24/7
520-320-5122

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Operation Deep Freeze (ODF) is CURRENTLY OFF 

Operation Deep Freeze (ODF) is Tucson's winter severe-weather emergency shelter for people experiencing homelessness. ODF goes into effect when weather predictions are for overnight temperatures of 40°F or lower with rain, 35°F or lower without rain, or when wind chill factors indicate a health hazard from exposure. You do not need an ID or a TB card to participate in ODF.

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