|Earlier this month, TPCH published an announcement that the TPCH Board has directed the Homeless Management Information System (HMIS) Lead to return all referrals to Tucson/Pima County Coordinated Entry for which a Triage and Diversion Tool has not been completed or for which the results of the Triage and Diversion Tool do not indicate a referral to the Coordinated Entry System.
Several community agencies have expressed concerns regarding the timing of this announcement and have requested additional time to train community assessors on the Triage and Diversion Tool requirements.
The TPCH Board voted this week to delay the implementation of the Referral Return Policy until September 1, 2019.
If your organization makes referrals to the Tucson/Pima County Coordinated Entry system and received a referral return notice in the past few days, your referral has since been accepted. Referrals will continue to be accepted without the Triage and Diversion Tool until August 31, 2019.
Please note that all assessors should complete the brief online Triage and Diversion Tool Training accessible through the Revelation Help Desk as soon as possible and begin using the Triage and Diversion Tool immediately. Effective September 1, 2019, referrals submitted without the completed Triage and Diversion Tool or for which the Triage and Diversion Tool does not indicate a referral to Tucson/Pima County Coordinated Entry will be returned to the assessor and not placed on the housing priority list.
Please direct any questions related to this process to the HMIS Lead by emailing firstname.lastname@example.org.