Coordinated Entry is a simpler way for people experiencing homelessness, or at imminent risk of homelessness, to get the help they need. Housing services are accessed through a single assessment which is completed at any local Community Access Point. Based on the assessment, homeless individuals and families most in need of assistance are placed on the community-wide priority list for housing assistance from which dozens of local programs accept referrals.
Coordinated Entry uses a fair, unbiased approach to prioritizing people for referral to housing services based on the severity of their needs and other resources. Households complete only one assessment to determine what services they may be eligible for. This research-based assessment tool helps housing specialists identify each individual or family’s unique needs and resources so they can be connected to the help they need.
Coordinated Entry provides data to help our community better plan for housing needs. All assessments are centralized so we can better track requests for assistance, referrals, services provided and contributing factors to homelessness.
If you are in need of housing assistance, visit one of the Community Access Points listed below.
If you believe you have been discriminated against or treated unfairly by the TPCH Coordinated Entry System, or if you are a service provider and believe that TPCH has violated its Coordinated Entry policies and procedures, click here to complete and submit a grievance.
By Phone Only - (520) 624-5518
Mon - Fri, 10am - 6pm
In person only: RAPP, 1082 E Ajo Way, Ste. 100
Mon - Fri 8am - 4pm
City of Tucson
By Phone Only
Tues & Thurs - 3pm-6pm:
Shelia (520) 837-5329
Wed & Fri - 3pm-6pm & Sat 10am-2pm:
Laurie (520) 837-5314
By Phone Only - (520) 622-5411
In Person: 702 S 6th Ave
Mon, Wed, Thur, Fri - 9am-12:30pm
By Phone - (520) 308-3079
Mon, Wed, Thurs, Fri - 1pm-4pm
Tues - 8am-4pm
Our Family Services
By Phone Only - (520) 323-1708
Old Pueblo Community Services
By Phone Only - (520) 546-0122
Mon-Fri - 9am-4pm
Operation Deep Freeze (ODF) is Tucson's winter severe-weather emergency shelter for people experiencing homelessness. ODF goes into effect when weather predictions are for overnight temperatures of 40°F or lower with rain, 35°F or lower without rain, or when wind chill factors indicate a health hazard from exposure. You do not need an ID or a TB card to participate in ODF.